The home pilot is underway
The first pilot started on 5 October 2026 in Ilona's home. She is why ilonai exists. There is room for four more households in this phase, so we can see how it holds up in real life before we go commercial.
This is still a pilot. We say so plainly, we are honest about what we do not know yet, and ilonai is a home safety system, not a medical device. Joining now means helping us learn, and getting the system at pilot terms.
Pilot terms
How pricing works: a one-time setup fee covers installation and configuration, and a monthly fee covers connectivity, monitoring of the system’s health, updates and support. The equipment remains ilonai’s property; if you stop, we remove it. Exact figures are confirmed when we talk.
Pilot terms are reduced: setup fee and monthly fee below future list prices. Figures on request.
- Spots are limited: first pilot started 5 October 2026, room for four more (five in total)
Use the contact form and we will send current numbers.
After these homes we stop adding pilot installs, look at how it performed, and open commercial sales.
Photos for marketing
At the first location, Ilona’s home, we take photos of the install for the website and other marketing. Anyone who joins the pilot accepts that we may take photos at their location for marketing purposes: the room, the device, the setup. Never private moments or identifiable emergency footage.
If that is not acceptable, this pilot is not the right fit.
What we are trying to learn
We are running this to test how the system works in real homes, not to stage a sales demo:
- false alerts per home per month
- missed events, if any
- night and awkward-angle performance
- whether the confirmation-image flow is understandable
- whether the box stays up, and whether heartbeats match reality
- whether the dedicated-network install stays simple in real homes
The Evidence page lists the full metric set. We will publish what we get, including uncomfortable numbers.
Who this pilot is for
A good fit to discuss:
- someone living independently in Switzerland (or nearby) who wants automatic help without a live family camera
- a family that understands this is pilot hardware and software
- willingness to give structured feedback
- acceptance of on-site marketing photos, as above
Not a good fit yet:
- a facility that needs nurse-call integration and an SLA this quarter
- anyone who needs a medical alarm, nurse call or professional emergency service
- anyone who wants live viewing “just in case”
- anyone who cannot accept marketing photos at the location
Facility programmes come after we have learned from these homes.
What a participant should expect
- Written explanation of what the cameras do and do not do (see the plain-language privacy explainer)
- Consent, including who may receive a confirmation image, and consent for marketing photos at the location
- Cameras on ilonai’s own closed network (wired where possible, wireless on that same network where needed), not “install our app on your Wi-Fi”
- The right to stop and have equipment removed
- No claim that footage will be used for model training unless you give separate explicit permission
How to join
Use the contact form, say you want to join the home pilot, and tell us where you are.
We have limited spots. If the five homes are filled, we will say so plainly and point you to the commercial waitlist.