Contact ilonai
Whether you want to join the home pilot, run a care home and are looking ahead, are considering investing, or are simply a family member thinking about safety for someone you love, we would like to hear from you.
The first pilot started on 5 October 2026 in Ilona’s home, and there is room for four more.
Who to write to
We are a small team, so there are three addresses rather than a switchboard.
| For | Address |
|---|---|
| Anything at all, including the home pilot | info@ilonai.ch |
| Care homes and assisted living | facilities@ilonai.ch |
| Investors | investors@ilonai.ch |
Phone: +41 76 404 05 21, weekdays 8:00–18:00 Swiss time.
We usually reply within a day or two.
Address: ilonai, 6300 Zug, Switzerland. Visits by appointment only.
Write to us
One form for everything. Tell us which of you is writing and we will route it.
A note before you fill it in: we cannot show you a finished product in a care home, because that does not exist yet. What is underway is the home pilot that started on 5 October 2026, described on the pilot page.
Fields marked * are required. We use what you send only to answer you, and we do not pass it on. See the privacy policy.
Care homes and assisted living
We are not installed in any care home yet, and we are not running facility pilots. The home pilot comes first. If you run a nursing home or assisted-living building and want to be in the conversation when those programmes open, write to facilities@ilonai.ch or use the form above.
Worth reading first: for care homes and evidence, which sets out what we will and will not claim before we have measured it.
Investors
Write to investors@ilonai.ch. The investors page says where we actually are, without market sizes we cannot source.
Press
Write to info@ilonai.ch and say it is a press enquiry. We do not have a press kit yet. If you need photographs of the device or the installation, ask and we will send what we have.
Legal and privacy
For contracts and privacy questions, email info@ilonai.ch. We have no certified data-protection programme, and no DPAs or PIAs to issue yet, because the product is still in development.
There is no 24/7 emergency line and no support portal. We support the one pilot installation ourselves, directly.
Before you write
The FAQ answers most of what people ask us: what the cameras can and cannot send, whether family can watch, what it costs, and what we have not certified.